Frequently Asked Questions

Yes, we are absolutely still seeing patients for eye exams and ongoing eye care. Kentucky Eye Care is not becoming a surgery-only practice. Our doctors will continue to diagnose, monitor, and treat eye conditions and provide ongoing medical eye care. This includes patients with cataracts, diabetes, glaucoma, dry eye, macular degeneration, allergies, floaters, changes in vision, and many other eye conditions.

Yes. If you have a medical eye condition or concern, our doctors can continue to provide your annual and ongoing eye care using your medical insurance when appropriate. Many patients do not realize that conditions such as cataracts, dry eye, glaucoma, diabetes-related eye disease, and many other common eye conditions are considered medical eye care rather than routine vision care. If you are unsure whether your visit can continue with Kentucky Eye Care, please call us. We will be happy to help.

Yes. Diabetic eye examinations are medical eye care. Kentucky Eye Care will continue providing examinations and monitoring for patients with diabetes.

Yes. These are examples of medical eye conditions that our doctors will continue to diagnose, monitor, and treat. There are thousands of conditions and symptoms involving the eyes and vision that fall under medical eye care. If you are unsure about your particular situation, please call us.

For most of our medical eye care patients, no. If Kentucky Eye Care has been managing an eye condition or providing your ongoing medical eye care, we want to continue caring for you. You may need to choose another optical provider to purchase glasses, but you do not need to leave your Kentucky Eye Care doctor simply because our optical department is closing.

Kentucky Eye Care will continue providing surgical eye care. If your doctor determines that you may benefit from cataract surgery or another procedure, we will discuss your diagnosis, treatment options, and next steps with you just as we do today.

Yes. Having cataracts does not mean that you need surgery immediately. Your Kentucky Eye Care doctor can continue monitoring your cataracts and overall eye health and help you determine if and when treatment becomes appropriate.

Nothing changes about your relationship with Kentucky Eye Care. Our doctors will continue to provide your ongoing and follow-up eye care. Having completed surgery does not mean that you no longer need regular eye examinations or medical eye care. We want to continue caring for you for years to come.

Yes, if Kentucky Eye Care participates with your medical insurance plan. The change involves our participation with vision insurance plans, not our medical insurance contracts.

This can be confusing. Medical insurance is generally used when your examination involves an eye condition, disease, symptom, treatment, testing, or ongoing medical care. Vision insurance is generally a separate benefit used for routine vision examinations and benefits toward glasses or contact lenses. Many Kentucky Eye Care patients who previously used a vision plan also have medical eye conditions that can be evaluated and managed through their medical insurance.

You can still be a Kentucky Eye Care patient. If your visit involves a medical eye condition, symptom, or ongoing medical care, your medical insurance may apply, even if Kentucky Eye Care does not participate with your separate vision plan. Our team can help you better understand how this applies to your upcoming appointment.

Please call our office at (502) 896-8700, option 1. Our team can review the type of appointment you have scheduled and help explain how these changes may apply to you.

Kentucky Eye Care is moving away from operating a retail optical business so that we can focus our resources on what we have done for generations: providing comprehensive medical eye care and surgical eye care. Although we will no longer sell glasses through our optical department, our doctors will continue caring for our patients’ eye health and vision.

Absolutely. Where you purchase your glasses has no effect on your relationship with your Kentucky Eye Care doctor. You may purchase your glasses from the optical provider of your choice.

Yes. When appropriate, you can receive a glasses prescription from Kentucky Eye Care and take that prescription to the optical provider of your choice. You do not have to purchase glasses from Kentucky Eye Care to remain our patient.

Yes. Kentucky Eye Care will continue to offer contact lens prescription services when appropriate. Please ask our team when scheduling your appointment about the services available and any applicable fees. You may purchase your contact lenses from the provider or retailer of your choice.

You can do that. Depending on the reason for your visit and your insurance coverage, your examination may be billed to your medical insurance or you may have the option to pay for certain services directly. You can then take your prescription and purchase glasses or contact lenses wherever you choose.